Frequently Asked Questions
Is there internet access?
Certainly, we offer complete free Wi-Fi internet access in all rooms and public areas.
Is the accommodation in a good location?
Absolutely, Piazza di Spagna Suite is located in the very center of Rome next to the Spanish Steps, the metro station, and within walking distance of the major sites. It is also in the center of the designer shopping area and there are plenty of restaurants and bars nearby.
Is it easy to get to and from the airport and to the main sites?
The hotel is very close to Line A metro station of Spagna which then takes guests to the main Termini station which has direct train links to Fiumicino airport and bus and underground links to take you directly to the main tourist attractions. We can also offer an airport shuttle service but a surcharge will apply. Most of the tourist attractions are also within walking distance of the hotel.
When can I check-in and check-out?
Check-in is from 14:00 until midnight
Check-out is between 06:00 and 11:00 in the morning
Will staff be able to speak my language?
Our staff are highly-trained and multi-lingual and can even arrange a host of booking services (e.g. restaurants, theatres, etc) if Italian is a problem for you.
There is no cancellation charge if you cancel at least 3 days before the arrival date. In case of late cancellation, the amount of the first night of stay will be charged on the credit card provided as guarantee.
Will staff always be available to help me?
Our hotel reception is available to assist you every day from 10:30 to 19:00.
Is there air conditioning?
Yes, every room rooms is equipped with air conditioning for your comfort .
Is there a safe in my room?
Yes, every room rooms is equipped with a safe, free to use.
Does the hotel allow pets?
Yes, pets are allowed on request and there are no extra charges
Do you offer any laundry services?
Yes, we offer laundry and dry cleaning services as extra service.
Do we get a cheaper price booking through this website?
Absolutely. Using this websites online booking system guarantees you the best possible rates.
What payment methods are available to me?
We gladly accept cash, Visa, Euro / Mastercard, Maestro, AMEX and CartaSi.
Your credit card details are only required as a guarantee for the reservation. The hotel do not charge any amount until the check-out time, except in case of no-show or late cancellation.